Right of Withdrawal
You may return a piece of furniture you ordered within 14 days after you have received it without providing a reason.
To do so, send an email to bestellung@roh-furniture.de or use the withdrawal form.
Returning the Item
The piece of furniture must be returned in its original condition and, if applicable, with all accessories and in the original packaging.
You should pack it carefully and securely for shipping. Roh Furniture is not responsible for any damage or loss that occurs during return shipping.
Please return the package to us no later than 14 days after canceling your order, or drop it off at our workshop in Berlin-Neukölln.
We’ll send you a DHL shipping label to make the return as easy as possible.
Please note that the customer is responsible for the return shipping costs.
The return shipping costs are as follows:
Once we have received the undamaged item, we will refund the purchase price minus the return shipping costs within fourteen days at the latest. We will use the same payment method you used for the purchase to process the refund.
Cancellation Form
Right of Withdrawal
You may return a piece of furniture you ordered within 14 days after you have received it without providing a reason.
To do so, send an email to bestellung@roh-furniture.de or use the withdrawal form.
Returning the Item
The piece of furniture must be returned in its original condition and, if applicable, with all accessories and in the original packaging.
You should pack it carefully and securely for shipping. Roh Furniture is not responsible for any damage or loss that occurs during return shipping.
Please return the package to us no later than 14 days after canceling your order, or drop it off at our workshop in Berlin-Neukölln.
We’ll send you a DHL shipping label to make the return as easy as possible.
Please note that the customer is responsible for the return shipping costs.
The return shipping costs are as follows:
Once we have received the undamaged item, we will refund the purchase price minus the return shipping costs within fourteen days at the latest. We will use the same payment method you used for the purchase to process the refund.
Cancellation Form
